Privacy Policy

1. Introduction

BettorBets ("we," "us," or "our") operates the website bettorbetswin.com and related services (collectively, the "Service"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our Service. By accessing or using the Service, you agree to the terms of this Privacy Policy.

2. Information We Collect

Information you provide directly:

• Account registration details (name, email address, password)
• Billing information (processed securely through Stripe; we do not store full card numbers)
• Communications you send to our support team
• Sportsbook balance entries and bet tracking data you choose to enter

Information collected automatically:

• Log data (IP address, browser type, pages visited, timestamps)
• Device identifiers and operating system information
• Cookie and session data (see our Cookie Policy)
• Usage analytics including features accessed and session duration

3. How We Use Your Information

We use collected information to:

• Provide, operate, and improve the Service
• Process subscriptions and payments
• Send transactional emails (account verification, password resets, receipts)
• Respond to support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Analyze usage patterns to improve features (aggregate, anonymized)

We do not sell your personal information to third parties. We do not use your data to place bets on your behalf or share it with sportsbooks.

4. Information Sharing

We may share your information only in the following circumstances:

• Service providers: Stripe (payments), MongoDB Atlas (database), Railway (infrastructure), Vercel (hosting), and Ably (real-time data) under data processing agreements
• Legal compliance: When required by law, subpoena, or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you
• Consent: With your explicit permission for any other purpose

5. Data Retention

We retain your account information for as long as your account is active. If you close your account, we delete or anonymize personal data within 90 days, except where retention is required by law (e.g., financial records for 7 years). Bet tracking and balance data you entered is deleted within 30 days of account closure upon request.

6. Security

We implement industry-standard security measures including TLS encryption in transit, bcrypt password hashing, and rate limiting on authentication endpoints. Multi-factor authentication (TOTP) is available and recommended for all accounts. No security measure is 100% foolproof; in the event of a breach affecting your data, we will notify you within 72 hours as required by applicable law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict certain processing
• Data portability (receive your data in a machine-readable format)

To exercise any of these rights, email us at support@bettorbetswin.com. We will respond within 30 days.

8. Cookies

We use cookies and similar tracking technologies for authentication, preferences, and analytics. See our Cookie Policy for full details.

9. Children's Privacy

The Service is intended for users 18 years of age and older (or the legal gambling age in your jurisdiction, whichever is higher). We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has provided us with personal information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on the Service at least 14 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance.

11. Contact

Questions about this Privacy Policy may be directed to: support@bettorbetswin.com